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Customer Service

You can contact Customer Service by sending an email to 

Requests are usually processed within 48 hours maximum (working days).

For a better handling, please indicate in the subject of your email your order number and the subject of the request:

- Order/Cancellation

- Shipping/Order tracking

- Returns/Refunds

- Pre-sale concert code operation

- Others

You can also consult our help sections:

Returns and Refunds